In recent years, there has been a significant increase in the amount of contract, temporary and freelance work, otherwise known as the ‘gig economy’ mostly due to the developments in technology. The rise of companies such as Uber and AirTasker and food delivery services Foodora, Deliveroo and UberEats have shaped the gig economy into what it is today. However, developments in this area of work have introduced a number of workplace issues, including the shifting line between contractor and employee.
It is often the case when an employer decides to implement a new policy or amend one of its existing policies that key steps of the process are overlooked. Communication and training are an important step to ensure employees are aware of the workplace changes and any new requirements that may have been introduced. If employees are not trained or educated, employers expose themselves to the risk that an employee may plead ignorance about a policy, particularly during disciplinary procedures. To avoid this tricky situation, employers should consider the following tips: